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Turn 40% of Returns Into Revenue

Discover how ReturnX turns returns into opportunities to drive profits. Schedule your demo now.

Features

ReturnX streamlines every return experience for your store

From managing customer returns and exchanges to automating label generation and real-time tracking, ReturnX takes care of the entire returns experience. Say goodbye to manual work, save valuable time, and improve customer satisfaction with a seamless, efficient return process.

Automate Returns and
Exchanges

Reduce workload by up to 80% with self-serve Customer Return Portal with flexible return policy

Real-Time Track and Return Notifications

Provide live tracking for returns, keeping both you and your customers informed. Reduce WISMR queries.

Analyze and Take action on your Return’s Data

Uncover why customers are returning and which products are frequently returned, helping you reduce returns and improve product offerings.

Encourage Profits and Retain Revenue

Encourage product exchanges and gift card returns to keep revenue in your store while offering customers flexible return options.

One-Click Label and Pickup Generation

Generate labels and schedule pickups instantly with our multiple carrier integrations, making returns effortless.

Custom Features that fits your Operations

Built to fit your brand’s unique workflows, offering flexible solutions for seamless operations.

Features

Manage Returns and Refunds as You Wish

We know every business is unique. Customize your options in just 60 seconds!

Self-Service Branded Return Portal

Let your customers handle returns and exchanges effortlessly through an intuitive portal, minimizing your support team's workload.

Manage all your returns in one place.

Easily manage, track, and process all return requests from a single dashboard, streamlining your operations.

Turn returns into opportunities.

Increase profitability and retain more customers by turning returns into opportunities with flexible exchanges and store credits.

Results

Helping 1000s of brands with Returns and Exchanges

We manage thousands of returns every month, saving brands $1000+ per month

1 Million+

Request Processed

20+

Countries

30+ official

Integrations

2000+ hours

Saved each week

Integration

We are officially Integrated with Top Shipping Carriers Worldwide

Integrate your favorite shipping carriers in seconds

See All integrations

Testimonials

What brands say about us?

Brands trust us with their returns and retain revenue in return

Aditya Rathore

Founder, What The Flex

This app is amazing and the support is excellent. We required a better way to carry out our Customer shipping returns and these guys built the customized return flow in less than a week. The return portal looks decent and highly configurable.

Axel Brake

Owner, LosAngeles Apparel

This app is amazing and the support is excellent. We required a better way to carry out our Customer shipping returns and these guys built the customized return flow in less than a week. The return portal looks decent and highly configurable. We were having problem with return zap earlier which was carefully done by the team.

Samuel Milligan

Founder, Reprimo

This auto return app is amazing for managing returns and exchanges. Their assistance in integrating DPD, Royal Mail, and Shippo has been invaluable. Our team loved the customisability this app offers. They really listen to our problems and work proactively to solve them. The easy return helps my customers get return labels in no time. I love the return portal design and its customisability. The support is fantastic and they really like to work closely with their clients which is very useful in our industry.

Aditya Rathore

Founder, What The Flex

This app is amazing and the support is excellent. We required a better way to carry out our Customer shipping returns and these guys built the customized return flow in less than a week. The return portal looks decent and highly configurable.

FAQs

Commonly Asked Questions

Have Questions? We are here to help

How do you make returns profitable/How do you reduce Returns?

ReturnX helps in converting refunds into Exchanges. By providing various options like Exchange with a variant, Exchange with a different product or Refund via Gift Cards, it helps to retain revenue and upsell.

How much time it will take to integrate it with my system?

It takes 5-10 minutes to integrate ReturnX with your system. Just install our app from Shopify App store and complete the onboarding.

I only want to provide certain Exchange and Refund methods.

Yes, We fit in with you business comfortably with the same conditions you have right now. You can configure which options you want to show to your customer to choose from.

Can I create labels/pickups through ReturnX?

Yes. We have 20+ integrations which you can integrate. Once your have integrated your desired shipping carrier, you can create return labels/pickups by just a couple of buttons.

Can I have a custom feature built for me?

Yes, you can request for custom features but it is only included in the Enterprise plan. We takes usually 2-3 weeks to build and test the feature, however it is completely dependent upon the complexity.

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